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Frequently Asked Questions

What is Digilangua?
A streaming subscription-based service for digital readers in Spanish, French, German,Italian and English. Your Digilangua account gives you and your students access to a library featuring three different levels of varying titles designed for middle school and high school Language classes and beyond—all included in your subscription cost!.
Can I try before I buy?
Yes! Click on the Free Trial link on the homepage to try out a free week of Digilangua. If it meets your needs, you can upgrade your free trial to a 1-month or 1-year membership from your account dashboard.
How much does a subscription cost?
Digilangua offers both monthly and yearly subscriptions at reasonable prices. Please check out the pricing page for more information.
What’s included in my membership?
The yearly subscriptions include access to all of the readers in each language at three different levels: Level 1, Level 2 and Level 3, with new readers being added all the time! Most readers include amazing audio to accompany the digital books.
What if I want to buy a class set of readers/books and not an FVR package?
Unfortunately, in order to access a class set of readers/books, you must purchase an FVR package.
How do I pay?
You can go to Digilangua.co and purchase using a credit card. You also have the option of paying with a purchase order.
Will my subscription automatically renew?
Yes, but you can cancel at any time.
Can I cancel at any time?
Yes.
How many students can access the Digilangua library?
You can purchase package options that go up to a total of 180 students, all of whom have access to all levels of the books in all languages.
How do I give students access?
Once you login as a teacher, you can add add students manually to classes or you can bulk upload them with a CSV file. Once they are added you will provide them with their login code and password.
Will Digilangua work on any device?
Simply: yes.
Are you going to add more titles?
Yes! We are always writing and adding new readers!
How can I give feedback on Digilangua?
We love to hear from teachers! Just email us at info@digilangua.net.
How do I get help?
We are always here for you! Click here (link to CONTACT US page) to find the different ways to get in touch with us.
Can I group students by class?
Yes.
Can more than one teacher be registered to a single subscription?
Unfortunately, no. Teachers must have their own individual subscriptions linked to one email registration in order for student progress to be monitored.
Are there any additional security measures?
Digilangua implements various security measures to protect your personal information. This data is stored behind secured networks and is accessible only to a limited number of individuals with special access rights, who are required to keep it confidential. When you interact with us, such as placing orders or accessing your information, we use a secure server. All the information you provide, including sensitive details like login credentials and credit information, is transmitted using Secure Socket Layer (SSL) technology. It's important to note that we do not store any credit card information. Additionally, we make sure that all data transactions and transfers with our customers are encrypted. Despite these precautions, Digilangua cannot guarantee the absolute security of the information you transmit to us. The internet and email services are not entirely secure, including emails sent to or from us. Therefore, please exercise caution when deciding what information to share via email or for support assistance. Once we receive your information, we make commercially reasonable efforts to safeguard our systems. In the unfortunate event of a security breach compromising information under our control, Digilangua will take appropriate steps to investigate the situation and inform you of the incident following applicable laws and regulations.